Refund Policy

Thank you for choosing Moosa Quran Academy for your educational needs. We are committed to providing high-quality services and ensuring your satisfaction. This Refund Policy explains the terms and conditions for refunds of fees paid for our courses and services.

1. 3-Day Free Trial

We offer a 3-day free trial to all new users, allowing you to experience our services before committing to a paid plan. During this trial period, you can explore our courses and assess our offerings. If you choose not to continue with our services after the trial, no charges will be applied, and no refund eligibility is applicable.

2. Paid Plans

Once you select a paid plan following the 3-day free trial, our refund policy is as follows:

a. Monthly Subscription Plans

For monthly subscription plans, you may cancel your subscription at any time; however, no refunds will be issued for the current month. Your access to our services will remain active until the end of the billing cycle.

b. Annual Subscription Plans

For annual subscription plans, if you cancel within 30 days of the initial purchase, you may be eligible for a prorated refund for the remaining months of your subscription. After the initial 30-day period, refunds are not provided for annual plans.

3. Refund Eligibility

To qualify for a refund, the following conditions must be met:

• The refund request must be submitted within the specified timeframes outlined in sections 2a and 2b.
• You must not have violated our Terms of Service or other applicable policies.
• Refunds apply only to subscription fees paid; additional charges, such as one-time purchases or course materials, are non-refundable.
• Refunds will be issued to the original payment method used for the transaction.

4. How to Request a Refund

To request a refund, please contact our support team at support@moosaquranacademy.com. Include your name, email address, and a description of your refund request.

5. Processing Time

Refund requests will be processed within [X] business days from the date of receipt. Please allow additional time for the refund to reflect in your account, depending on your payment provider’s policies.

6. Contact Us

For any questions or concerns about our refund policy, please reach out to us at:

Email: support@moosaquranacademy.com

We value your trust and strive to provide transparent and fair refund procedures to ensure your satisfaction with our services.

7. Changes to the Refund Policy

We reserve the right to update and revise our refund policy as necessary. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly.